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# Troubleshooting

## Converter fails with the error - what should I do?

If you are on Windows:

* if you are using Docker, make sure you read this section: , and that the drive you are using to pass data in and out of the docker is shared in the Docker settings
* try specifying full absolute, not relative, path to the input files and directories

**TODO**: discuss potential issues with the input DICOM files, how to check, reference to DICOM validator docker


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